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LucidMeets

Privacy Policy

Your Privacy Matters to Us

Last Updated: October 2025

Effective Date: October 2025

Document Version: 1.0

๐Ÿ” Our Privacy Commitment: At LucidMeets, we believe that meaningful connections require complete trust. We are committed to protecting your privacy and being completely transparent about how we collect, use, and safeguard your personal information. Your trust is the foundation of our platform.

โš ๏ธ Important: This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our service. Please read it carefully. By using LucidMeets, you agree to the collection and use of information in accordance with this policy.

1Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, age, and profile preferences
  • Profile Content: Questions responses, interests, and connection preferences
  • Communication Data: Messages, shared journal entries, adventure reflections, and other content within time-bound connections
  • Relationship Adventure Data: Shared experiences, step completions, and collaborative reflections from paid and free adventures
  • Community Interactions: Shared experiences, community posts, and engagement with other users' stories
  • Support Communications: Messages sent to our support team

1.2 Information We Collect Automatically

  • Usage Data: How you interact with the platform, features used, time spent, and commitment timer interactions
  • Device Information: Device type, operating system, browser type, and unique device identifiers
  • Location Data: General location information (country/region level) for platform optimization
  • Technical Data: IP address, cookies, and similar tracking technologies
  • Connection Analytics: User interaction patterns, commitment durations, adventure completion rates, and platform engagement
  • Payment Data: Transaction information for paid adventure features (processed securely through third-party payment processors)
  • Exclusive Mode Data: Time-bound commitment interactions, timer completions, and exclusive connection patterns

2How We Use Your Information

2.1 Core Service Functions

  • Psychological Assessment: To evaluate your readiness and openness to engage meaningfully on the platform
  • User Discovery: To help you find and connect with other users who you choose to interact with
  • Time-Bound Connections: To facilitate exclusive, time-limited relationships with predefined durations (1 week to 6 months)
  • Commitment Management: To enforce time limits, manage commitment timers, and handle exclusive mode transitions
  • Adventure System: To provide shared experiences, both free and paid, with step-by-step guidance and collaborative reflections
  • Journal System: To deliver personalized daily prompts and facilitate shared journaling within active connections
  • Community Features: To enable sharing of experiences and engagement with the broader LucidMeets community
  • Safety: To monitor for inappropriate behavior and ensure platform safety

2.2 Service Improvement

  • Analytics: To understand usage patterns, improve platform features, and optimize adventure recommendations
  • Product Development: To develop new features, enhance adventure content, and improve the journal prompt system
  • Quality Assurance: To test new features, ensure platform stability, and maintain commitment timer accuracy
  • Payment Processing: To securely process payments for premium adventure features and maintain transaction records

2.3 Communication

  • Service Updates: To notify you about platform changes, new adventures, and feature updates
  • Commitment Reminders: To send timer notifications, commitment deadlines, and exclusive mode transitions
  • Adventure Notifications: To alert you about new adventure opportunities and partner progress
  • Safety Alerts: To inform you about security issues or policy violations
  • Marketing: To share updates about LucidMeets (with your consent)

3Information Sharing and Disclosure

3.1 We Do NOT Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 Limited Sharing Scenarios

We may share your information only in the following circumstances:

Scenario Information Shared Purpose
With Your Chosen Connections Profile information, shared journal entries, adventure progress Facilitating meaningful time-bound connections and shared experiences
Service Providers Technical data, usage analytics, payment processing data Platform operation, maintenance, and secure payment processing
Legal Requirements Account information, communication logs Compliance with law enforcement
Safety Emergencies Contact information, relevant content Preventing harm to users or others

3.3 Service Providers

We work with trusted third-party service providers who help us operate our platform. These providers are contractually bound to protect your information and use it only for specified purposes.

4Data Security and Protection

4.1 Security Measures

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict access controls limit who can view your information
  • Regular Audits: We regularly review and update our security practices
  • Incident Response: We have procedures in place to respond to security incidents

4.2 Your Role in Security

  • Use a strong, unique password for your account
  • Keep your login credentials confidential
  • Log out of shared or public devices
  • Report suspicious activity immediately

5Data Retention and Deletion

5.1 Connection Data

  • Active Commitments: Data is retained for the duration of the agreed time-bound commitment period
  • Completed Commitments: Data is archived for up to 2 years for safety and legal compliance
  • Adventure Data: Shared adventure experiences and reflections are retained according to commitment duration
  • Journal Entries: Daily journal responses and shared reflections are kept for the duration of active connections
  • Deleted Connections: Content is permanently deleted after the retention period

5.2 Account Data

  • Active Accounts: Data is retained while your account is active
  • Payment Records: Transaction data retained according to financial regulations and tax requirements
  • Community Posts: Shared experiences may be retained for community engagement and platform features
  • Deleted Accounts: Data is permanently deleted within 30 days of account deletion
  • Safety Records: Reports of violations may be retained longer for safety purposes

6Your Privacy Rights and Controls

6.1 Access and Control

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Export your data in a machine-readable format
  • Restriction: Limit how we process your information

6.2 Communication Preferences

  • Opt out of marketing communications
  • Choose notification preferences
  • Control data sharing settings

6.3 Exercising Your Rights

To exercise any of these rights, contact us at privacy@lucidmeets.com. We will respond to your request within 30 days.

7International Data Transfers

LucidMeets operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

8Children's Privacy Protection

LucidMeets is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

9Cookies and Tracking Technologies

9.1 Types of Cookies We Use

  • Essential Cookies: Required for basic platform functionality
  • Analytics Cookies: Help us understand how users interact with our platform
  • Preference Cookies: Remember your settings and preferences

9.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

10Third-Party Services and Integrations

Our platform may integrate with third-party services (such as analytics providers). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

11Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Your continued use of the service after changes become effective constitutes acceptance of the updated policy.

12Contact Information and Support

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Privacy Officer: privacy@lucidmeets.com
  • General Support: notifyme@lucidmeets.com
  • Data Protection Inquiries: dpo@lucidmeets.com

13Data Processing Legal Basis

We process your personal information based on the following legal grounds:

Legal Bases for Processing

  • Consent: When you explicitly agree to specific data processing activities
  • Contract Performance: To provide our services and fulfill our obligations to you
  • Legitimate Interests: To improve our services, ensure security, and prevent fraud
  • Legal Compliance: To comply with applicable laws and regulations
  • Vital Interests: To protect the safety and security of our users

14Special Considerations for Platform Features

14.1 Psychological Assessment Data

Your responses to psychological readiness questions are used exclusively to assess your readiness to use the platform and are handled with special sensitivity. This data is:

  • Not Stored , Only used for platform readiness assessment
  • Used only for platform readiness assessment and never shared with other users

14.2 Adventure and Payment Data

Information related to adventure participation and payments is handled with enhanced security:

  • Payment information is processed securely through third-party providers
  • Adventure progress and reflections are shared only with your committed partner, unless chosen to share with the community
  • Community-shared adventure content is anonymized and aggregated
  • Transaction records are maintained for legal and financial compliance

15Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will:

Our Breach Response Protocol

  • Immediate Assessment: Assess the scope and impact within 24 hours
  • User Notification: Notify affected users within 72 hours of discovery
  • Regulatory Reporting: Report to relevant authorities as required by law
  • Mitigation Steps: Implement immediate security measures to prevent further breaches
  • Transparency: Provide clear information about what happened and what we're doing

๐Ÿ”’ Your Trust Matters: We are committed to maintaining your trust and protecting your privacy. If you have any concerns or questions about how we handle your information, please don't hesitate to reach out to us. Your privacy is not just a policyโ€”it's a promise.

Document Version: 1.0

Last Updated: October 2025

Next Review: October 2025

This Privacy Policy is regularly reviewed and updated to ensure it remains current with evolving privacy laws and our practices.